Conversation Design for Drift's AI Chatbots
Top Skills: Conversation Analysis, Information Architecture, UX Design & Writing, Playbook Strategy, Solution Consulting.
Tools: Drift Playbook Builder, Dialogue Manager
2022
Conversation Design for In-Car Voice UI
Top Skills: User & Discovery Research, Personas, Dialogue Flows, Scripting Prompts, Voice Interaction Modules.
Tools: Amazon Developer Console (Alexa Skills Kit), Voiceflow, VoiceX, Lucidchart, Zoom
2021
Pundit: The Expert App for Homeowners
Top Skills: Competitive Research, Personas, User Flows, User Journey Mapping, Wireframing, User Testing
Tools: Adobe XD, Figma, Invision, Balsamiq, Google Drawings, LucidChart, Zoom, User Interviews
2020
Wikimedia: Voice Input for Section Translation
In Progress...
Top Skills: Interaction Design, Prototyping for Voice UI.
Tools: Trello, Phabricator, MediaWiki, Figma
2021
Website Redesign: A UX Rescue Project
Top Skills: Content Audit, Feature Prioritization, User Flows, Wireframes & Prototypes
Tools: Pencil & paper, Miro, Figma, LucidChart, Zoom
2021
Eden: Online Platform for Project-Based Learning
Top Skills Exhibited: Content Strategy, IA & Usability testing.
2020
Tools: Keynote, Notion, Figma, Zoom
Linguit Vocabulary App
Top Skills: Competitive Research, User Flows, Low-Fidelity & Mid-Fidelity Wireframes
2020
Tools: Figma, Balsamiq, Paper, Lucidchart, Marvel, Invision, Prezi.
Worth It: Online Marketplace for Pre-Owned Product Sale
A UX Design Project. At General Assembly, 2019
2019
Tools: Whimsical, Sketch, Invision
UX Research: Skills & Education Gap Assessment
Freelance, July-Present 2019. Tools Used: Keynote, Miro, Excel, Typeform
Stakeholder: Michele Ronsen
2019