Current Work
Browse a curated collection of B2B and B2C product experiences that I led and shaped from 2021–2026.
Agentic Experience Design
Interaction Design, Prompt Engineering, Output evaluation, Prototyping | Figma Make, GitHub, Google ADK
This case study showcases the design work I led and contributed to (2025-2026), for producing net-new, redesigned Xfinity member-facing experiences leveraging LLM technology and agentic workflows. This work is set to impact millions of Comcast Xfinity customers by the end of 2026.
Agentic Experience Design
Interaction Design, Prompt Engineering, Output evaluation, Prototyping | Figma Make, GitHub, Google ADK
This case study showcases the design work I led and contributed to (2025-2026), for producing net-new, redesigned Xfinity member-facing experiences leveraging LLM technology and agentic workflows. This work is set to impact millions of Comcast Xfinity customers by the end of 2026.
Agentic Experience Design
Interaction Design, Prompt Engineering, Output evaluation, Prototyping | Figma Make, GitHub, Google ADK
This case study showcases the design work I led and contributed to (2025-2026), for producing net-new, redesigned Xfinity member-facing experiences leveraging LLM technology and agentic workflows. This work is set to impact millions of Comcast Xfinity customers by the end of 2026.
UI/UX Design
AI Interaction & Visual Design, System thinking, Human-in-the-loop orchestration, Prototyping | Figma, Figjam, Figma Make
This page showcases some of the user interface and interaction design components I created and contributed to within the Xfinity design system, 2023 through 2026, as a way to simplify or clarify customer experiences.
UI/UX Design
AI Interaction & Visual Design, System thinking, Human-in-the-loop orchestration, Prototyping | Figma, Figjam, Figma Make
This page showcases some of the user interface and interaction design components I created and contributed to within the Xfinity design system, 2023 through 2026, as a way to simplify or clarify customer experiences.
UI/UX Design
AI Interaction & Visual Design, System thinking, Human-in-the-loop orchestration, Prototyping | Figma, Figjam, Figma Make
This page showcases some of the user interface and interaction design components I created and contributed to within the Xfinity design system, 2023 through 2026, as a way to simplify or clarify customer experiences.
AI Playbooks | Forward Deployed Designer at Drift Inc. [a Salesloft company]
Conversation Analysis, Intent Classification, Information Architecture, Content and UX Design & Writing, Playbook Strategy, A/B Testing, Solution Consulting.
During 2021-22, I designed and implemented a conversational AI chatbot for Hopin's events platform, helping qualify high-intent leads and guide first-time buyers to the right resources, while deflecting low-intent queries to support. Served as AI Conversation Designer and Consultant on this $130K engagement.
AI Playbooks | Forward Deployed Designer at Drift Inc. [a Salesloft company]
Conversation Analysis, Intent Classification, Information Architecture, Content and UX Design & Writing, Playbook Strategy, A/B Testing, Solution Consulting.
During 2021-22, I designed and implemented a conversational AI chatbot for Hopin's events platform, helping qualify high-intent leads and guide first-time buyers to the right resources, while deflecting low-intent queries to support. Served as AI Conversation Designer and Consultant on this $130K engagement.
AI Playbooks | Forward Deployed Designer at Drift Inc. [a Salesloft company]
Conversation Analysis, Intent Classification, Information Architecture, Content and UX Design & Writing, Playbook Strategy, A/B Testing, Solution Consulting.
During 2021-22, I designed and implemented a conversational AI chatbot for Hopin's events platform, helping qualify high-intent leads and guide first-time buyers to the right resources, while deflecting low-intent queries to support. Served as AI Conversation Designer and Consultant on this $130K engagement.
Voice UI/UX for In-Car Navigation
Voice Interaction design, User Research, Scripting Prompts, Conversation design | Amazon Developer Console (Alexa Skills Kit), Voiceflow, VoiceX, Lucidchart, Zoom
This is a side project I built using Alexa skill in 2020-21. It lets drivers find, add, and manage stops by voice, reducing navigation steps from 10 to 3. As Voice UI/UX & Conversation Designer, I explored a multi-modal Tesla dashboard concept.
Voice UI/UX for In-Car Navigation
Voice Interaction design, User Research, Scripting Prompts, Conversation design | Amazon Developer Console (Alexa Skills Kit), Voiceflow, VoiceX, Lucidchart, Zoom
This is a side project I built using Alexa skill in 2020-21. It lets drivers find, add, and manage stops by voice, reducing navigation steps from 10 to 3. As Voice UI/UX & Conversation Designer, I explored a multi-modal Tesla dashboard concept.
Voice UI/UX for In-Car Navigation
Voice Interaction design, User Research, Scripting Prompts, Conversation design | Amazon Developer Console (Alexa Skills Kit), Voiceflow, VoiceX, Lucidchart, Zoom
This is a side project I built using Alexa skill in 2020-21. It lets drivers find, add, and manage stops by voice, reducing navigation steps from 10 to 3. As Voice UI/UX & Conversation Designer, I explored a multi-modal Tesla dashboard concept.
Content Design | TPX, Comcast Corp.
Content Design, Information Architecture, Video Creation | Miro, Figma, internal CMS, Timeline, Elastic, iMovie
Content design and development, information architecture, video creation, and presentation design for Xfinity experiences.
Content Design | TPX, Comcast Corp.
Content Design, Information Architecture, Video Creation | Miro, Figma, internal CMS, Timeline, Elastic, iMovie
Content design and development, information architecture, video creation, and presentation design for Xfinity experiences.
Content Design | TPX, Comcast Corp.
Content Design, Information Architecture, Video Creation | Miro, Figma, internal CMS, Timeline, Elastic, iMovie
Content design and development, information architecture, video creation, and presentation design for Xfinity experiences.