ABOUT ME
CURRENT WORK
PUBLICATIONS
PAST PROJECTS
BEFORE UX
ABOUT ME
CURRENT WORK
PUBLICATIONS
PAST PROJECTS
BEFORE UX

Hi, I'm Pallavi!

AI Product Designer with 6 yrs. experience of translating complex systems into simple, smart, scalable customer experiences to deliver high-impact journeys that build trust and efficiency.

UX Design: Net new products
2026
Agentic Design
2026
Content Design | TPX, Comcast Corp.
Top Skills: Content Design and development, Information Architecture, Video Creation, Presentation skills. Tools: Miro, Figma, internal CMS, Timeline, Elastic, imovie
2023
Conversation Design: Responsive AI Chatbot | Drift Inc.
Top Skills: Conversation Analysis, Intent Classification, Information Architecture, Content and UX Design & Writing, Playbook Strategy, A/B Testing, Solution Consulting. Tools: Drift Playbook Builder, Dialogue Manager
2022
Conversation Design for In-Car Voice UI
Top Skills: User & Discovery Research, Personas, Dialogue Flows, Scripting Prompts, Voice Interaction Modules. Tools: Amazon Developer Console (Alexa Skills Kit), Voiceflow, VoiceX, Lucidchart, Zoom
2021
Pundit: The Expert App for Homeowners
Top Skills: Competitive Research, Personas, User Flows, User Journey Mapping, Wireframing, User Testing Tools: Adobe XD, Figma, Invision, Balsamiq, Google Drawings, LucidChart, Zoom, User Interviews
2020
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