Xfinity Contact Card | TPX, Comcast Corp.
Top Skills: UX Design, Information Architecture, Content Management, Presentation skills. Tools: Miro, Figma, internal CMS, Timeline, Elastic, imovie
2023
Conversation Design for Drift's AI Chatbots
Top Skills: Conversation Analysis, Information Architecture, UX Design & Writing, Playbook Strategy, A/B Testing, Solution Consulting.
Tools: Drift Playbook Builder, Dialogue Manager
2022
Conversation Design for In-Car Voice UI
Top Skills: User & Discovery Research, Personas, Dialogue Flows, Scripting Prompts, Voice Interaction Modules.
Tools: Amazon Developer Console (Alexa Skills Kit), Voiceflow, VoiceX, Lucidchart, Zoom
2021
Pundit: The Expert App for Homeowners
Top Skills: Competitive Research, Personas, User Flows, User Journey Mapping, Wireframing, User Testing
Tools: Adobe XD, Figma, Invision, Balsamiq, Google Drawings, LucidChart, Zoom, User Interviews
2020